Please note that all payments are due on the 11th of each month; however, they MUST be received in our office by the last working day of the month to avoid late penalties and possible disconnection.

Technical Support Department

• Receive technical assistance with your Internet connection, operating system - Windows 95, 98, 2000, ME, etc.
• Office hours - 8:30 am to 5:00 pm - Monday through Friday
• 1-888-886-3007
   

Customer Service Department

• Office hours for customer service are 8:30 a.m. to 5 p.m. - Monday through Friday

• Make changes in your services, changes in your billing information, make payments by credit card*, etc

• 1-888-886-3007 (out of local calling area) or 434-570-1766 (in local calling area)

• Email: accounts@meckcom.net

                *DO NOT send credit card information via email - 

                give us a call with this information!!